2024: The Year of the Telehealth Cliff

What does December 31, 2024, mean to you? New Year’s Eve? Post-2024 election? Too far away to know?

Our answer: December 31, 2024, is when we will go over a “telehealth cliff” if Congress fails to act before that date, directly impacting care and access for Medicare beneficiaries. What is this telehealth cliff? Let’s back up a bit.

TELEHEALTH COVERAGE POLICIES

Current statute (1834(m) of the Social Security Act) lays out payment and coverage policies for Medicare telehealth services. As written, the provisions significantly limit Medicare providers’—and therefore patients’—ability to utilize telehealth services. Some examples:

  • If the patient is in their home when the telehealth service is being provided, telehealth is generally not eligible for reimbursement.
  • Providers cannot bill for telehealth services provided via audio-only communication.
  • There is a narrow list of providers who are eligible to seek reimbursement for telehealth services.

COVID-19-RELATED TELEHEALTH FLEXIBILITIES

When the COVID-19 pandemic hit in 2020, a public health emergency (PHE) was declared. Congress passed several laws, and the administration acted through its own authorities to provide flexibilities around these Medicare telehealth restrictions. In general, nearly all statutory limitations on telehealth were lifted during the PHE. As we all know, utilization of telehealth skyrocketed.

The PHE ended last year, and through subsequent congressional efforts and regulatory actions by the Centers for Medicare and Medicaid Services (CMS), many flexibilities were extended beyond the end of the PHE, through December 31, 2024. Congress and CMS continue to grapple with how to support the provision of Medicare telehealth services for the future.

CMS has taken steps through the annual payment rule, the Medicare Physician Fee Schedule (MPFS), to align many of the payment and coverage policies for which it has regulatory authority with congressional deadlines. CMS has also restructured its telehealth list, giving more clarity to stakeholders and Congress as to which pandemic-era telehealth services could continue if an extension is passed. But CMS can’t address the statutory limitations on its own. Congress must legislate. CMS highlighted this in the final calendar year (CY) 2024 MPFS rule released on November 2, 2023, noting that “while the CAA, 2023, does extend certain COVID-19 PHE flexibilities, including allowing the beneficiary’s home to serve as an originating site, such flexibilities are only extended through the end of CY 2024.”

THE TELEHEALTH CLIFF

This brings us to the telehealth cliff. CMS generally releases the annual MPFS proposed rule in July, with the final rule coming on or around November 1. If history is any indication, Congress is not likely to act on the extensions much before the current December 31 deadline. This sets up the potential for a high level of uncertainty headed into 2025.

If we go over, this telehealth cliff would directly impact care and access for Medicare beneficiaries. The effects could be felt acutely in rural and underserved areas, where patients have been able to access, via telehealth, medical services that may have been out of reach for them in the past. The telehealth cliff would [...]

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Trending in Telehealth: December 21, 2023 – January 3, 2024

Trending in Telehealth highlights state legislative and regulatory developments that impact the healthcare providers, telehealth and digital health companies, pharmacists and technology companies that deliver and facilitate the delivery of virtual care.

Trending in the past week:

  • Behavioral health
  • Interstate compacts

A CLOSER LOOK
Finalized Legislation & Rulemaking

  • Arkansas issued a final rule whereby certain assessments under the Arkansas Independent Assessment (ARIA) system may be performed via telemedicine. The ARIA system is used to perform a functional-needs assessment for eligible Medicaid beneficiaries served through one of the state’s waiver programs or state plan personal care services.
  • Mississippi issued a final rule, which adds Licensed Marriage and Family Therapists and Mississippi State Department of Health clinics to the list of Medicaid-covered providers for telehealth services. The final rule also clarifies that Medicaid would not cover physician or other practitioner visits through telehealth for Evaluation and Management Level IV or V visits.
  • New Jersey signed AB 5757  into law on December 31, 2023. This substitute bill amends Section 11 of P.L.2021, c.310 to extend the end date from December 31, 2023, to December 31, 2024, during which time a health benefits plan in New Jersey must extend coverage and payment parity for telehealth services. Healthcare services delivered to a covered person through telemedicine or telehealth must be covered at a rate equal to the in-person provider reimbursement rate, provided the services are otherwise covered by the health benefits plan when delivered in-person.
  • Washington, DC, issued a final rule updating Medicaid’s Assertive Community Treatment reimbursement methodology from a fee-for-service model to a monthly rate model. The new model requires eight (8) contacts with a consumer per calendar month. Three (3) of the required eight (8) contacts can be performed via . The Assertive Community Treatment program provides intensive, integrated, rehabilitative treatment and community-based to adults with serious and persistent mental illness.
  • Virginia joins the Counseling Licensure Compact, effective January 1, 2024. The authorizing bill was signed into law on March 27, 2023, with a delayed effective date.

Legislation & Rulemaking Activity in Proposal Phase
Highlights:

  • In New Jersey, AB 5311 passed the General Assembly with a vote of 73-0-0. If enacted, the bill would enter New Jersey into the Counseling Compact.
  • New Jersey’s General Assembly also passed SB 3604 with a vote of 74-0-0. The bill authorizes the use of healthcare platforms that provide discounted prices for payment of prescription and nonprescription drugs or devices and for telehealth and telemedicine services.

Why it matters:

  • There continues to be an increase in activity surrounding licensure compacts. States closed the year by adopting interstate compacts for a variety of professionals. In general, these state efforts ease the burdens of the licensing process and demonstrate a desire to facilitate multijurisdictional practice without giving up authority over professional licensure.
  • States continue to pass rules to increase access to behavioral [...]

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Trending in Telehealth: December 14, 2023 – December 20, 2023

Trending in Telehealth highlights state legislative and regulatory developments that impact the healthcare providers, telehealth and digital health companies, pharmacists and technology companies that deliver and facilitate the delivery of virtual care.

Trending in the past week:

  • Telehealth pilot programs
  • Standards of practice

A CLOSER LOOK
Finalized Legislation & Rulemaking

  • Effective February 1, 2024, the Wisconsin Hearing and Speech Examining Board clarified, by final rule, the standard of care for hearing instrument specialists and audiologists. The final rule defines telehealth; expands the scope of unprofessional conduct; and requires licensure for a person engaged in the practice of selling or fitting hearing aids to a patient located in the state, whether in-person or via telehealth.

Legislation & Rulemaking Activity in Proposal Phase
Highlights:

  • New Jersey continues to progress Assembly Bill 5311. If enacted, the bill will enter New Jersey into the Counseling Compact.
  • Wisconsin progressed AB 573 and AB 541. AB 573 directs the Department of Health Services to establish a pilot program to implement virtual behavioral health crisis care services for use by county or municipal law enforcement agencies in the field. The service will connect law enforcement officers who encounter persons in crisis to behavioral healthcare services. AB 541 provides that no mental health care provider may be required to be licensed, registered, certified or otherwise approved to practice in Wisconsin to provide mental health services by telehealth to patients located in Wisconsin if the mental health care provider satisfies certain conditions, including:
    • the mental health care provider is licensed, registered, certified or otherwise approved to practice in the state in which the provider is physically present when providing telehealth services;
    • the mental health care provider may provide telehealth services in Wisconsin within the scope of his or her license, registration, certification or approval from the state from which the mental health care provider is providing telehealth services; and
    • the mental health care provider informs the patient whether the provider is licensed in Wisconsin, what state he or she is providing telehealth services from, what states in which he or she is licensed, registered, certified or otherwise approved to practice, and which regulatory boards the patient may contact to file a complaint.
  • The Texas State Board of Dental Examiners issued a proposed rule that would amend 22 Tex. Admin. Code § 111.5 related to electronic prescribing waivers. The proposed amendment removes the requirement that a dentist must submit a written statement and supporting documentation describing the circumstances necessitating a waiver, and instead requires a dentist to attest to the circumstances necessitating a waiver. The board indicates that the amendment will make it less burdensome on the dentist when submitting a waiver request to the board and it will make the Board’s waiver process more efficient. The comment deadline is January 14, 2024.

Why it matters:




Trending in Telehealth: December 6 – December 13, 2023

Trending in Telehealth highlights state legislative and regulatory developments that impact the healthcare providers, telehealth and digital health companies, pharmacists and technology companies that deliver and facilitate the delivery of virtual care.

Trending in the past week:

  • Standards of practice
  • Interstate compacts

A CLOSER LOOK
Finalized Legislation & Rulemaking

  • Alaska’s Department of Commerce, Community, and Economic Development issued a final rule to clarify that the Alaska Board of Nursing may discipline a licensee by assessing a civil fine, in accordance with central licensing statutes, for each finding the board makes of a cause for discipline. The final rule also updates the standard of practice for advanced practice registered nurses (APRNs) for services provided via telehealth and adopts by reference the American Association of Nurse Practitioners’ position statement on telehealth. While the position statement reflects broad support for telehealth and payment parity, the final rule is much more specific. Effective January 5, 2024, 12 AAC 44.925 will be readopted to clarify that an APRN must provide the same standard of care to a patient who is at a different location as would be provided to that patient in person. The final rule also clarifies that an APRN may practice telehealth if (1) the APRN is licensed and (2) the APRN or another licensed healthcare provider is available to provide follow-up care. Finally, the rule provides that for a telehealth encounter, an APRN must complete and document:
    1. The patient’s informed consent to use telehealth technologies;
    2. A clinical history and review of systems establishing diagnoses and identifying conditions and contraindications to recommended treatment;
    3. A plan of care that lists all recommendations and prescriptions issued by electronic means;
    4. The patient and provider locations at the time of the telehealth visit; and
    5. The provider-patient relationship prior to prescribing.
  • As previewed last week, Wisconsin enacted SB 196 and SB 197. The bills enact the Counseling Compact and Audiology and Speech-Language Pathology Interstate Compact.

Legislation & Rulemaking Activity in Proposal Phase
Highlights:

  • New Jersey AB 5311 passed the General Assembly with a vote of 73-0. If enacted, the bill would enter New Jersey into the Counseling Compact.

Why it matters:

  • There continues to be an increase in activity surrounding licensure compacts. Consistent with past months, states intend to close the year by adopting interstate compacts for a variety of professionals. In general, these state efforts ease the burdens of the licensing process and demonstrate a desire to facilitate multijurisdictional practice without giving up authority over professional licensure.
  • States continue to amend and clarify telehealth-related standards of care. Following the advent of novel telehealth-related modalities, states continue to adopt and revise the definition of various standards of care to address telehealth-related concerns and provide certainty for providers predominately practicing in the remote space.

Telehealth is an important development in care [...]

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Trending in Telehealth: November 29 – December 05, 2023

Trending in Telehealth highlights state legislative and regulatory developments that impact the healthcare providers, telehealth and digital health companies, pharmacists and technology companies that deliver and facilitate the delivery of virtual care.

Trending in the past week:

  • Interstate Compacts

A CLOSER LOOK
Finalized Legislation & Rulemaking

  • Ohio issued a final rule clarifying when annual assessments performed by registered nurses (RNs) under the Ohio home care waiver program may be conducted via telehealth. Ohio issued another final rule in connection with the Ohio home and community-based services program clarifying the same. In short, at least twice per year, the RN will conduct RN assessment visits in person. All other RN assessment service visits may be conducted via telehealth, unless the individual’s needs necessitate an in-person visit.
  • In Oregon, the Oregon Health Authority issued a final rule updating and amending certain defined terms under the Medical Assistance Program, including “telehealth,” “telemedicine,” “telecommunication technologies,” “asynchronous” and “meaningful access.”

Legislation & Rulemaking Activity in Proposal Phase
Highlights:

  • Wisconsin presented Senate Bill 196 and Senate Bill 197 to the governor. The bills propose to enact the Counseling Compact and Audiology and Speech-Language Pathology Interstate Compact.

Why it matters:

  • There continues to be an increase in activity surrounding licensure compacts. This year has seen an uptick in legislative activity by states seeking to ease out-of-state licensure barriers through the use of interstate compacts. Healthcare licensure compacts offer benefits to providers, licensing boards and states by enabling professionals to meet increased patient needs while maintaining state sovereignty and patient safety. Wisconsin’s advancing proposal to enter multiple interstate licensure compacts represents a continued effort by state lawmakers to improve access to care for its state’s residents.
  • States continue to amend and clarify telehealth-related definitions. Following the advent of novel telehealth-related standards of care, states continue to amend and clarify definitions, including incorporating those definitions across state healthcare programs.

Telehealth is an important development in care delivery, but the regulatory patchwork is complicated. The McDermott digital health team works alongside the industry’s leading providers, payors and technology innovators to help them enter new markets, break down barriers to delivering accessible care and mitigate enforcement risk through proactive compliance. Are you working to make healthcare more accessible through telehealth? Let us help you transform telehealth.




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